About Our Company

We Create Awesome Relationships (and code)

We've been writing code for our customers since 1999. To get some perspective, Google was in Beta, and most people got online via dial-up internet services like AOL. Web Services Inc. started out creating websites for small businesses.

Over the past 25 years, we've completed over 325 complex web projects, watched the internet grow up to what it is today, and developed our skills along the way. Our code helps hundreds of thousands of people every single day. It's quite humbling, honestly. We've lasted this long and are going strong because we're experienced, reliable, and we treat our customers as we want to be treated.

We're web programming experts, and we specialize in advanced website functionality and logic.

Web Services Inc. Knoxville Tennessee USA

What Our Clients Say

We are proud to work with awesome clients, they seem to like us too.

Art and his team have worked with Project Lifesaver for close to a decade. When I joined the company about four years ago, all I heard was "call Art, and he'll take care of it". It didn't take me long to realize how reliable and experienced he and his team are with complex coding and providing exceptional customer service.

Web Services takes the time to understand YOUR business. They took the time to know that we operate with dedication, and they provided us with the best results possible. More than that, though, is their quick turnaround in assisting us. Once contacted, they get back to me promptly, which is much appreciated. We are beyond happy with the service we receive from Art and his team and would recommend them to anyone looking for software solutions.

Paul Ballance

Chief of Operations
Project Lifesaver International

I have worked with Art and the staff at Web Services for over 15 years. They have done everything from site development, site design, API connection, testing, and deployment. They are always available for any changes, big or small, in a timely manner.

I guess the best thing I can say about them is the work they do simply works. I highly recommend using their services as I will continue doing so as well.

Rick Osborne

Managing Principal
DiminishedValueAssessment.com

We always enjoy working with Art and the folks at Web Services. Their work is superb and completed in a timely manner. In addition, they strive to create exactly what you need when you need it.

Tori Grindstaff

Director
Ronald McDonald House of Knoxville

Art Devaughn not only created a complex membership system for the Washington State Coaches Association but has also continued to provide exceptional technical support for our members. He has accommodated anything we asked as far as what we would like the system to do in a timely manner.

Art obviously understands complex coding. He is reliable and available at all times. Creating an online registration process and electronic membership cards have saved us much time and money with membership engagement.

Rob Friese

Director of Operations
Washington State Coaches Association

I am writing this letter to recommend Web Services for any complex and detailed web programming your organization might require. Art and his knowledgeable team worked directly for me and my global operation. Web Services was competent to dive into an already complex site, streamline it where possible, and take it to the next level. Web Services continues to work with me regarding my projects as needed.

On our most complex project, Web Services was able to assess the needs of the global site and its membership and provide new and clear solutions to issues that plagued the site from previous developers, all while giving the site a much-needed interface upgrade. Web Services was also responsible for taking a financial web concept that had failed systematically and rebuilding it with the same aesthetic and operation that the members of the site were accustomed to, while hardening it from further degradation and improving the performance of transactional data. In addition, Web Services created a totally new concept in Social Media for our members, which was unique and well designed and most of all, much beloved by the members.

I have every confidence in Web Services and their keen attention to detail on new concepts and overhauls of existing work and their ability to produce clean and functional results.

Scott Teets

Chief Technology Officer
Solaris Communications LLC

Strike Marketing (strikemarketing.net) has utilized the services of Web Services for nearly ten years to ensure the growth and technological evolution of one of its key clients. Initially, Web Services was engaged to provide an e-commerce site to process orders for physical goods. The site was programmed to provide a fully functional credit card processing system, including the ability to handle ongoing subscription services. This e-commerce system was programmed in the expected time frame and at a very reasonable cost.

The next phase of evolution was to program the capability to process e-commerce transactions for digital downloads of the client’s IP both as individual transactions and under annual subscription programs on a public-facing website. In order to process orders for the digital downloads, a library of the digital assets was set up by Web Services and serves to this day as the primary repository of the client’s digital assets. The service included the ability for Strike staff to set up new assets via a user-friendly cloud-based dashboard as well as update the public-facing website. Web Service’s provided a timeline and budget that met the client’s targets and was executed in a timely manner.

The latest evolution of the client’s web-based initiatives is to move the digital assets to a podcast platform. Web Services did all the necessary research to recommend the appropriate podcast player software, built the public-facing podcast site, and has provided timely updates as needed on a defined schedule. In addition, Web Services did the necessary work to set up feeds of the podcast to the major third-party podcast distribution entities, including Apple, Google, iHeart, Spotify, and Amazon.

The key to the long-term relationship Strike Marketing has had with Web Services is the timely and thorough communication that has occurred through every phase of the client’s internet-based business evolution. As a result, Strike Marketing strongly recommends that any of the services offered by Web Services be considered and utilized.

Kelly Conway

Founder & General Manager
Strike Marketing

Our Development Process

Developing complex software applications is not easy - it requires a precise blend of technologies, engineering, collaboration, and project management. Our process is designed to set expectations and provide transparency from start to finish and beyond.

PHASE 1 - ANALYSIS

Long before we write a single line of code we work with our clients to define the scope of the project. From the very first meeting, we focus on the needs of your business and audience.

  • Goals & Objectives
  • Scalability (MVP or Market Ready) & Security
  • Current Infrastructure & Vendors
  • Competition, Audience, Social, & Marketing
  • Design & Device Architecture
  • Benchmarks & Budget

After we analyze the consultation information we get to work and create a blueprint of the project which includes information on architecture, functionality, logic, and budget.

PHASE 2 - DESIGN

The design process is the most exciting phase of the project. Using the latest coding concepts and standards, we build a site that's optimized for all browsers and device types. This phase provides clients the ability to see their idea visually come alive. This phase includes visuals for:

  • Structure, Navigation, & Design
  • Logo, Colors, & Graphics
  • Content & Social Components
  • Field & Functionality Markup
  • Device Testing

Throughout the design process we encourage clients to interact with their Dedicated Point of Contact for testing, adjustments and upgrades, if applicable.

PHASE 3 - PROGRAMMING

During the programming phase our team transforms the completed design into a fully functional application that meets all specifications. Although this phase of the project is "behind the scenes" we keep it transparent with updates and discussions.

  • Third Party API Integrations
  • Automated Procedures
  • Review and Testing
  • Quality Assurance
  • Documentation

As with the design phase, the programming phase also requires clients to interact with a Dedicated Point of Contact. At completion a final quality assurance test takes place.

PHASE 4 - DEPLOYMENT & SUPPORT

Deployment: Upon completion a copy of the code is set up in a test environment for later use and the master copy is pushed live. We offer Full or Beta Deployments based on the specifications.

In-depth training on features, logic and management is provided to the project manager. If additional staff training is necessary arrangements can be made.

Access to source code and documentation is provided at the conclusion of all projects, subject to the licensing model chosen.

Support & Maintenance: Our Support & Maintenance options include monthly, on-demand, or pre-paid. We also provide on-demand emergency support and maintenance for all clients.

Request A Free Consultation

In Person or by Phone Consultations with NO obligation.